FAQs
How long do phone repairs take?
Most common repairs, such as screen or battery replacements, can be completed on the same day, often within one to two hours. More complex issues may require additional time.
Can you repair water-damaged phones?
We can treat and diagnose water damage. In many cases, the device can be restored, depending on the extent of the damage and component condition.
Do I need to book an appointment?
Walk-ins are welcome, but booking ahead helps ensure faster service, especially for peak times or mobile repair requests.
Do you offer a warranty on repairs?
Yes. All phone repairs in Sandgate performed by Oz Tech Guru come with a limited warranty on parts and repair work for your peace of mind.
What if my phone won’t turn on?
Please bring it in for a diagnostic assessment. Our technicians will identify the cause, whether it’s battery-related, motherboard damage, or a software issue, and advise the best solution.